Ferman Srl

The new after sales and maintenance service proposed by FERMAN is aimed at developing quality co-operation with Clients providing at the same time the experience and skills of its technical personnel.This new service is articulated into three different areas, from careful control and testing of the installed equipment to the complete maintenance of the entire system and machine, extended to the supply and replacement of expendable materials and spare partsThe efficiency and the operating conditions of system and machinewill be monitored by qualified personnel, who are provided with specially equipped vehicles for swift service, and are able to take total charge of all routine and preventative maintenance, replacing worn parts, controlling and resetting all the components .
The simplest solution available is the SAP SERVICE, scheduled after sales service, this involves periodical visits from technical personnel to check the operation of all equipment and the correct efficiency of expendable materials, to train Clients personnel in charge of managing the system and machines.

The AFTER SALES SERVICE is more complete solution compared to the SAP service and involves in addition to the first option, the on site supply and replacement of all spare parts, cleaning of components and lubrification of all moving elements. This service is carried out by qualified personnel with the air of personnel appointed by the Client.The most complete solution is the one called AFTER SALES AND MAINTENANCE SERVICE and included all service calls with the aid of exclusively FERMAN personnel and therefore without additional costs for the Client. As optional, this service can be extended to include special calls on Sundays and public holidays or extraordinary service calls which are guaranteed within 48 hours.All the equipment installed in our systems are high-tech equipment, and are constantly up-dated, thanks to the Company’s know-howachieved through a special department, which is fully devoted to product research and development.Our long experience along with the large number of installations erected all over the world, enable us to be timely informed about thechanging and/or emerging requirements in the textile field, as a concrete result of its nonstop growth through an impressive technological process. All this it is of crucial importance, because our are “processing plants”, are strictly connected to the various textile productive steps and are necessaires to attain a significant productivity rating.An exhaustive study and design is performed for each single plant, as each single production unit requires specific application and solution.Our organization owns the technology to satisfy the multivarious needs arising from fiber processing run, and is thoroughly capable of designing and manufacturing installations of any kind and size. from the smallest to the largest one.Our organization structure guarantees a prompt and nonstop after-sales service wherever it may be required.Our Company operates on a worldwide-basedmarket, providing adequate support in all Countries and places itself among the world majorsin the field.